Coaching Terms & Conditions

Take the time to read this, please! You’ll get way more out of your coaching session if you do. It’s important that we are on the same page when we (Client and Coach, Andrew Weiler) are working together.

RESPONSIBILITY

  • Your Coach will do everything possible to support you in achieving your the results and desired outcomes you are after.
  • You are responsible for the cause of all change in your life.
  • You accept full responsibility for all your decisions and courses of action.
  • Your Coach will work with you to identify solutions and offer suggestions, options and advise based on his own personal experiences, research and training.

CONFIDENTIALITY

Your Coach will not divulge that you are in a coaching relationship without your express consent.
You, of course, are free to discuss the coaching relationship with anyone at anytime.

SCHEDULING

All Coaching Sessions are scheduled in advance by direct agreement between you and your Coach. If for any reason you cannot attend a scheduled Coaching Session you are fully responsible for informing your Coach and arranging an appointment at least 48 hours in advance, otherwise the session will be deemed forfeit. You are responsible for rescheduling via the online diary. In extreme circumstances these conditions can be wavered.

TASKING

Tasks are assigned to assist in accelerating your change and the achievement of your desired results. It is your responsibility to do carry them out to the best of your ability. Doing so will enhance the possible results. They are designed to be able to be squeezed in between what else you do...so not time onerous.

FREE EXTRA TIME

There is no extra charge for brief “catch up calls” between your Coaching Sessions, whether to discuss an issue or concern or share something great! Your Coach provides this free additional service to give your superior value and results.

FREE EMAIL ACCESS

Your Coach is available during the week via email, share wins or seek clarity on actions. Again, this is part of the service provided.

NOTICE OF CANCELLATION

If you wish to cancel the agreement and payments within 5 business days of the date of payment, you may do so for a full 100% refund of any monies paid. This refund is only available if services have not commenced in any way, rendering any refund void.

All notice of cancellation must be in writing and delivered by mail or email to [email protected] Cancellation notice will be deemed on the date in which the cancellation is received. No refunds, credits or transfers available for no-shows.

TERMS OF COACHING

The Coaching Programs are created and sold as whole packages and cannot be altered or partially completed in any way. If you are enrolled in continuing Coaching for a number of sessions, unused sessions may be eligible for refund, credit or transfer. Refunds will be given, if you believe the results you are getting do not meet your expectations. However, not completing tasks and non participation will void any refund. In other words, clients need to be carrying out what is suggested.
Refunds will only be given for the paid sessions outstanding, after the cancellation has been made. No retrospective refunds will be provided.

GUARANTEE

A full guarantee is available for the coaching. If the client does not believe they are getting value for money, they can request a full refund for up to 1 month after the coaching has started. However this guarantee is voided by non participation in tasks provided.

SUSPENDING COACHING

Only to be done in cases of unforseen difficulties and to be agreed upon by both Coach and client.

COACHING CALLS

Telephone calls with your Coach during your membership are at the Client’s expense, and initiated by the Client, unless otherwise arranged.

PAYMENT PLANS

If any instalment payment should default, the Client will have seven (7) days to rectify the situation. Any scheduled coaching session(s) will be postponed until payment is received within the 7 days, all discounts and bonuses will be forfeited and full payment will apply. If a Client should default on any instalment payment, the result may be cancellation from the Program and the Cancellation Policy will apply.

PROGRAM CHANGES

The Coach reserves the right to change, modify or cancel any programs as considered necessary. Any such change will be made in consultation with the Client.

MUTUAL AGREEMENT CANCELLATION

If at any time either the Client or Coach believe the Coaching Sessions and agreement are no longer serving the needs of the Client, they may initiate a discussion to rectify the situation prior to cancelling the Program or Sessions.

INTELLECTUAL PROPERTY

All material relating to the Coaching provided is subject to copyright and other intellectual property rights. All materials can be recorded and used for your own purposes. They should not however be given to anyone else.

AGREEMENT SECTION

By entering into a Coaching Agreement either through signing a Coaching Agreement with Andrew Weiler or paying any amount to Andrew Weiler, you agree to abide by the terms and conditions as set out above.

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